For readers seeking adventure in the field of tourism, Conducting Tours offers essential, contemporary guidance needed for success in this exciting, expanding industry. Beginning with basic, valuable information about guiding, escorting, and tour planning, the text progresses with discussions on subtler topics such as guide commentary tricks for effective touring, psychology of group behavior, successful itineraries, and ethical challenges presented to tour leaders. The subject matter is organized for greater reading clarity with chapter overviews, highlighted glossary terms, and magazine-style prose. Numerous photos, graphics, and quotes from industry leaders highlight key points, and over 40 charts, maps and illustrations give visual, easy access renderings of information. The professional profiles, end-of-chapter summaries and activities enables learners to comprehend real-life experiences and apply their knowledge. This integrated textbook/workbook is the only source necessary to learn about Conducting Tours. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Practical and easy to understand, the second edition of ACCESS: INTRODUCTION TO TRAVEL AND TOURISM is designed to prepare students for a successful career in the travel, tourism and hospitality industry. A 2005 winner of the Distinguished Achievement award from Association of Educational Publishers’, this edition has been updated to include new content and expanded topics in order to ensure that students understand all facets of the travel business. With updated coverage of technology, new profiles of industry leaders, additional activities, refined graphics and full-color photos, this concise text provides students with a wealth of practical information designed to help them refine their research skills, respond to real-world scenarios, identify key concepts, and remember critical information. Plus, accompanying instructor resources available both online and on CD make it easy for instructors to implement the text’s content in the classroom. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Learning about cruising has never been this fun and informative! Cruising gives students a true insider's look at how cruise sales, marketing, and operations unfold, all told in magazine-like prose, making it fun to read and easy to understand. The author employs myriad educational techniques to help students comprehend, retain, and apply what they read. This includes highlighted areas, bullet points, graphs, tables, photos, questions for discussion, and application activities, all of which clarify, magnify, and reinforce the material. There's no doubt that this is the authoritative text on cruising as dozens of leading industry professionals, including several cruise lines' presidents, have reviewed the content to ensure it reflects real-world insights into the business.
Effective time management is one of today's most overlooked--yet essential --keys to career growth in business and management. Time Management provides hands-on techniques and tools for making every minute count as it dispels myths that can actually cost instead of save valuable time. It helps managers match the right time-saving tool to each situation, reveals secrets for anticipating instead of reacting, and explains how any manager can eliminate procrastination.
THE CLIA GUIDE TO THE CRUISE INDUSTRY is the definitive resource for those who need to understand the contemporary cruise industry. This is the official book of the Cruise Lines International Association (CLIA), to which 90 percent of the world’s cruise lines belong. This authoritative text is designed to support CLIA’s highly regarded certification program while covering all the essential aspects of today’s cruise industry, from sales and marketing to operations. Written by noted travel authority Marc Mancini in a style that provides an enjoyable learning experience for readers, the book blends definitions, statistics, anecdotes, observations, and examples into an entertaining and inf...
SELLING DESTINATIONS has been the travel professional’s definitive guide to matching travelers with the destinations that are most appropriate for them. Informative and tightly organized, the book is a visual encyclopedia, with hundreds of maps, charts, and other illustrative materials. Detailed information on attractions, climate, lodging, and cultural patterns as well as sample itineraries and profiles of typical visitors to each destination round out the coverage. New To This Edition: Fully updated and expanded information on climate, modes of travel, local customs, lodging, itineraries, major attractions, and, of course, sales strategies. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
MAXIMIZE YOUR PRODUCTIVITY, ENHANCE YOUR MANAGERIAL SKILLS, AND SHARPEN YOUR EDGE IN BUSINESS! They say time is money. And thanks to Time Management, you can make every moment more valuable, through 24 easily mastered techniques that will instantly increase your workplace efficiency. Through clear, concise directions - all informed by real world examples - you'll learn how to match the right timesaving method to each situation and avoid ineffective strategies that can actually cost time rather than save it. Deliver more value to your organization while enhancing your career by: Learning time-saving strategies you can implement right now o Anticipating time-wasting situations o Identifying causes of procrastination o Turning frustration into confidence o Training others to perform efficiently o Delegating tasks effectively o Heightening your effectiveness as a manager o Increasing your visibility within the organization
Se dice que el tiempo es dinero. Y gracias a Gestionar el tiempo...¡Es fácil!, podrás conseguir que cada momento sea más valioso a través de 24 técnicas que dominarás con facilidad y que aumentarán al instante su eficiencia en el trabajo. Mediante una serie de orientaciones claras y precisas, aprenderás a asociar el método apropiado de ahorro de tiempo a cada situación, evitando cualquier perdida de tiempo, consiguiendo maximizar la productividad, mejorar las competencias de dirección y potenciar las ventajas competitivas en la empresa. Objetivos: • Aprender técnicas de ahorro de tiempo de práctica inmediata. • Prever situaciones en las que se pierde tiempo y energia. • Identificar las causas de retrasos y aplazamientos. • Convertir la frustración en confianza y seguridad. • Formar a los demás para que rindan de forma eficiente. • Delegar tareas de forma efectiva. • Potenciar tu eficacia como directivo. • Aumentar tu visibilidad dentro de la organización.